Our Mission Statement
Health o meter® Professional is dedicated to providing health professionals with the best weighing scales. We will do everything possible to make it easy for our customers to do business with us.
We will accomplish our mission by providing our customers with:
• Innovative products – Among other innovations, we are the only company in the industry to use “smart” load cells. Smart load cells allow users to easily troubleshoot their own scale without having to send the scale out for service. Load cells can be easily replaced on site and there is no need for recalibration.
• Exceptional value – We understand the importance of a dependable scale. We also understand the rising costs of healthcare and the resulting budget constraints, new technology and your need to save time any way you can, without compromising accuracy. That's why we are committed to offering our customers premium quality, professional scales at the right price.
• Highest Quality – Healthcare professionals and patients have come to recognize the promise of quality and precision that come with a Health o meter Professional scale--a reputation of reliability that now stretches across nearly a century. Our medical scales set the standard for superior quality, innovation and better patient care--trustworthy weighing instruments for professional uses throughout the world.
• Excellent service – Health o meter Professional Scales has a dedicated customer service and technical support team that is the best in the industry. Since we only manufacture medical scales each of our team members is a product specialist and can assist customers quickly and easily. We also have a 48 hour shipping guarantee and a sales force that can assist with in-service training, installation and daily use.
• EMR Compliant and Connected Scales – We offer many products and connectivity solutions that help our medical customers comply with new healthcare reform regulations. We are the industry experts on EMR connectivity and compliance and want to keep our customers aware of important information regarding healthcare regulations and how it affects their business. |